What kind of support do you offer?

We do offer support for our customers, you can use our Support Ticket System to send us your theme issue, support questions. Read full support terms here.

Do I have to pay yearly?

Within 15 days of any purchase, FameThemes will refund the full price you paid upon request. Simply contact us and let us know you’d like a refund.

What is your refund policy?

Within 15 days of any purchase, FameThemes will refund the full price you paid upon request. Simply contact us and let us know you’d like a refund.

What happens if I do not renew?

If you do not renew your membership you will no longer have access to our themes, new theme releases, updates, support or design files. You are more than welcome to continue using any themes you have downloaded during your active membership forever.

How can I get Invoice

We accept PayPal payment method. PayPal payment is used for Visa, MasterCard, Discover and American Express types.

Which Payment Method do you offer?

Currently, we only accept PayPal Method for all transaction because of the quick & secure payment. If you don’t have Paypal account, please follow this guide How to Setup a Paypal Account. If you have any issues with your payment or order, please contact us via email info@gmail.com to get instant support.

We accepted payment via Paypal & Payment wall

I don’t have Paypal. You can create a new account at Paypal or contact us, we will send your detailed payment.

How can I get support?

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Which issues will be late?

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What should we do if we are not satisfied with your support?

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Do you support with your Free products

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Can I order with customization service?

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Can I get a refund after purchasing discount products?

As you know, discount products are excluded in our refund policy, so we can not refund for you in this case.

How can I get a refund?

You can get a refund if your order is within 15 days and meet our requirements. View more refund policy.

If my order is over time for refund. Can I get a refund?

We are so sorry to say that we cannot give you the refund in this case. Because it’s against our policy so we can’t break the rule. Moreover, if you have any issue, we will give you the best support.

Can I get a refund for customization services?

When you order our customization services, we assign our developer to contribute to projects. During the customization service process, we will support you to solve all problems that ensure it works on your website as normal. Moreover, the fee that you paid for our service is an amount of time & cost that our developer spends on serving you. So, it can not be refund.

Haven’t found an answer to your query?

All orders come with a 100% Money Back Guarantee.
Products must be returned to warehouse within 90 days of order for refund.
All orders are shipped from Bluffdale, Utah, USA.

Contact Us

info@blackopstac.com
(385) 342-3637

13863 S 2700 W #201 Bluffdale, UT 84065

Give Us A Call

  • (385) 342-3637

Email Us

Info@BlackOpsTac.com

Copyright © 2021 Blackopstac. All Rights Reserved.

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